You may return or exchange an unused item in new condition within 30 days of delivery.
All items must include original packaging.
Items that are used or damaged may be denied a refund or exchange.
HOW TO RETURN AN ITEM
Return possible after prior telephone or e-mail contact.
The return form available on the website should be completed and sent to firstname.lastname@example.org.
Return costs are coved by the Buyer.
RETURN PROCESS EXCEPTIONS
Please allow up to 3-5 business days for your return or exchange to be processed.
In most cases, your refund will automatically go back to the original form of payment used for the purchase.
Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.
If you have questions or received an incorrect or damaged item Contact Us.
BenchK LLC Warehouse
8020 118 th Ave N Largo
33771 Florida, USA
BENCHK’S CANCELLATION POLICY
You may cancel an order at any time prior to the order entering the “Processing” stage.
Once it has entered Processing the order may not be canceled.
You can track the process of your order in the “Order History” tab of your account page.
The customer has the right to make a complaint if the product received is damaged or defective. The basis for the complaint of the damaged product is the damage report drawn up in the presence of the courier and photos of the damaged parcel. The customer has the right to request a refund or replacement of the goods with a new one. In order to file a complaint about products purchased on the benchk.us website, please send a message to the following address: email@example.com or contact us by phone at +1 305-429-4698.